Frequently Asked Questions About Our Energy-Efficient Services
Have questions about our solar, heating, cooling, or electrical solutions? Our FAQ section answers common queries about installations, repairs, and financing options. Learn how Northern Rivers-efficient services can help optimize comfort, reduce energy consumption, and improve the performance of your home or business.

What rebates are available
If you live in the Northern Rivers region, you may be eligible for the federal Small-scale Renewable Energy Scheme (SRES), which offers upfront discounts on solar installations via Small-scale Technology Certificates (STCs). These rebates are applied automatically through your installer and can reduce the cost of a typical 6.6kW system by $2,000 to $3,000.
While NSW doesn’t currently offer a state battery rebate, you may still benefit from feed-in tariffs, occasional battery incentives, and green loans through providers like Brighte.
To see what rebates and incentives apply to you, visit the Clean Energy Regulator’s STC Calculator or speak to a local installer who can calculate your exact savings.
How do STCs work?
Small-scale Technology Certificates (STCs) are part of the Australian Government’s renewable energy incentive. When you install an eligible solar system under 100kW, you earn STCs based on your system size and location. These certificates represent the clean energy your system is expected to generate over 10 years.
In practice, your solar installer will usually claim the STCs on your behalf and apply them as an upfront discount on your total system cost — meaning you save instantly without needing to claim anything yourself.
The number and value of STCs change over time, so the sooner you install, the more you can save.
You can estimate how many STCs you're eligible for using the
Clean Energy Regulator's STC Calculator.
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